Calm, private, on-time travel across DC, Maryland and Virginia

Choose a service, enter your pickup and drop-off details, the date and time, and the number of passengers and bags, then submit the request. You will receive an email with a reference number. The request is pending until a member of the team reviews it, checks vehicle availability and confirms it in writing. Only a confirmed request is a booking. If anything about the trip needs clarification, we will contact you before confirming. Changes after confirmation are handled directly with the team by email or phone.

Many trips display an estimate based on published rates for the selected vehicle and service. Estimates marked as starting prices are indicative and are confirmed by the team before a booking is final. Some services, including funeral, group and custom requests, are quoted individually. For those, submit the details and we will reply with a written quote. A quote is valid for the trip described; changes to the route, timing, number of stops or passengers may change the final figure, as the Rates page explains.

Provide your flight number when you book. Your chauffeur monitors the flight and adjusts the pickup time if it lands early or late. Once you have landed, the chauffeur confirms the exact pickup point by text. At DCA, IAD and BWI, chauffeured vehicles meet passengers at designated commercial areas rather than the general curb, and the chauffeur will guide you to it. If you prefer to be met inside the terminal, request meet-and-greet when you book. A grace period after landing is included with every airport pickup.

Seating varies by vehicle. Each vehicle page lists the number of passengers it carries comfortably, along with luggage capacity. As a general guide, the Cadillac Escalade IQL is the choice for groups and families, while the Alfa Romeo Stelvio Ti suits one to a few passengers. When you enter the number of passengers in your request, only suitable vehicles are offered. If your group is larger than a single vehicle allows, contact us about coordinating more than one car.

Cancellations made with adequate notice are accepted without charge; cancellations closer to the pickup time may be subject to a fee, and no-shows are charged in full. The notice periods and any fees are set out in our Cancellation Policy, which you will see at booking. Special events, weddings and multi-vehicle bookings may have longer notice requirements. To cancel or change a booking, contact us by email or phone with your reference number and we will confirm the change in writing.